Susan Connolly, Executive Vice President and Chief Operating Officer at Foley, Incorporated
Piscataway, NJ, announced that Jon Souliere has been promoted to Executive Director of Marketing, Human Resources and Information Technology and Joe Dugan has been promoted to Corporate Service Manager, replacing Souliere.
Souliere first joined Foley, Inc. in 2002 as Parts Manager and then moved over to the Machinery Service Department as Service Manager in 2005. In 2007, Jon was promoted to Corporate Service Manager, with responsibility for the day to day operations of the service departments across all divisions. Connolly stated, “During Jon’s tenure he has consistently shown a desire to learn and improve. His commitment to improving both our internal and external customer satisfaction levels is evidenced in our Corporate Service Trend Tracker results of 92% and our being rated #1 in the country in a Caterpillar conducted Customer Loyalty Survey.”
As Director of Marketing, HR and IT, Souliere will be responsible for leading efforts to meet the challenges within the three departments while remaining aligned with the company’s mission and core business values. “I have every confidence that Jon’s skills and past experience will serve us well as he assumes leadership of our Marketing, HR and IT initiatives” states Connolly.
Dugan has been with Foley, Inc. for 22 years, starting in 1989 as a Lift Division Warranty Writer. He held several positions within the Lift Division until transitioning to Construction Service Builder Foremen in 1994. After a handful of years working in the On Highway Division, Dugan moved over to the Power Systems Division in 1999 as a Service Dispatcher. In 2005, he was promoted to Power Systems Service Manager, where, for the last three years, he has led his team to be among the Top 5 Best Performing Power Systems Service Departments in the country. In 2010, his team was recognized by Caterpillar as being #1 for product improvement completions in North America. Tom Wagenblast, Vice President of Product Support, states, “Joe has grown up within the Foley organization with a wide variety of roles and responsibilities from warranty administrator to service manager. He continues to model the behavior we demand of our management in doing what’s in the best interest of our customers, suppliers and his fellow employees.”
As Corporate Service Manager, Dugan will be responsible for ensuring the successful management of work performed in all Service Departments at Foley. “I am certain that Joe will continue to excel in leading the service areas to provide the best solutions to our customers by providing the best options, products, technology and people in the industry” stated Wagenblast.
Based in Piscataway, NJ, Foley is the Caterpillar Dealer in North and Central Jersey, Staten Island and Bermuda. Since 1957, Foley offers solutions for Power Generation, On-Highway Engine, Construction Equipment and other job site Rental needs. Foley continually strives to offer you the best products and services available in the marketplace, recently adding a Foley Fire Apparatus Division to serve the Emergency Services field.