Morgan Pavement Finds a Custom Solution to Increase Productivity
By Scott Knighton
There aren’t enough hours in a day. Every sealcoat operator, manager, and company president has found themselves thinking this at one point or another. Even without unexpected equipment breakdowns, weather delays or staffing shortfalls, there are plenty of small things that eat away at productivity, leaving crews wishing for just a little more time.
Even in Utah, which averages more than 14 hours of daylight in summer, asphalt maintenance contractors push their productivity to the max, making every hour in their 12-hour workdays count. For some, this comes at the cost of overall quality. Others, like Morgan Pavement – a full-service asphalt contractor providing earthwork, asphalt paving and asphalt maintenance services – find strict quality control and a proactive approach to tools and products that increase productivity key to optimized efficiency.
From humble beginnings in 1983 as a Utah-based striping outfit to today’s multi-million-dollar company serving communities in Utah, Arizona, Nevada, New Mexico, Idaho, Wyoming, Montana, and Texas, quality control has set Morgan Pavement apart. It was the driving factor in the company’s expansion into earthmoving, paving, and eventually manufacturing its own sealcoat and slurry seal oils to provide the quality solutions for customers from start to finish. That commitment to the best quality for its customers is the core value that keeps employees like Dean Garrett, President and CEO, clocking in year after year, decade after decade. Morgan Pavement has never shied away from investing in the tools, resources, infrastructure, and employees to ensure its customers receive solutions that are completed quicker and last longer.
The focus on quality makes Morgan Pavement quick to embrace new technology when it benefits its customers. So, when a new product, Onyx, hit the market in 2012, the company quickly realized the frictional mastic surface treatment’s potential. In terms of quality, it offered customers more friction, durability, and longevity than any other spray applied mastic on the market. Onyx’s proven performance gave Morgan Pavement confidence to expand its application services into roadways knowing it could deliver on its commitment to quality.
The only problem was, its current sealcoating equipment hadn’t caught up with Onyx’s unique properties, resulting in frequent clogs and slowing productivity – putting Morgan Pavement’s reputation and overall efficiency on the line.
Just what was it about Onyx that convinced Morgan Pavement to risk its 35-year reputation on a product that – temporarily – decreased productivity? Simple, Onyx’s unique ability to load significantly more aggregate than conventional materials. The larger, harder aggregate also improves micro texture on the pavement surface for enhanced friction.
“Although Onyx is a spray seal – it has significantly higher loadings of unique polymers and catalysts that deliver the long-term performances a customer demands on parking lot roads,” said Garrett. “We want the best for our customers. With Onyx, they’re getting the best – durability, permeability, friction, and dark black color – with the ease of installation of a spray seal.”
But it was more than the friction coefficient that convinced Morgan Pavement this was the quality solution its customers deserved. Onyx is specially engineered to provide shortened dry times and extended long-term performance, increasing efficiency, durability and longevity. As a consistently black sealer, Onyx also reduces ultraviolet damage and increases striping contrast for added safety and aesthetics.
Ingevity, the owner of the Onyx formula, sourced the product through Morgan Pavement’s manufacturing affiliate, NuRock Asphalt Coatings. This allowed NuRock to manufacture a high-quality road and parking lot sealer for its customers’ needs.
However, as part of the partnership, Morgan Pavement was tasked with perfecting the application of Onyx. The mixture’s thixotropic nature and high aggregate load made application a challenge for its current sealcoating equipment.
“Onyx has an extreme load of polymer and aggregate, making it more difficult to pump with standard spray seal equipment,” Garrett said. “The machines we were using worked well with conventional sealcoats, but with the new aggregate intensive compound, productivity was suffering.”
Despite 12-hour days and six-day work weeks, Morgan Pavement saw limited productivity with Onyx application due to frequent malfunctions. Clogs developed in the filtration system of their tank truck, causing the seven-person crew to stop what they were doing, clear the clog, and go back and manually apply the product to cover gaps, a process that increased unscheduled downtime and cost money.
“You can imagine you’re clipping down the road at 6 miles an hour and all of a sudden you have a clog for 20 feet,” Garrett said. “That was happening several times an hour. It was very frustrating for the crews and for our customers.”
Morgan Pavement knew it had the best product with Onyx, but they needed to do something to decrease the downtime brought on by the equipment mismatch.
With only two or three contractors using Onyx in Utah and less than 20 nationwide, mass-market solutions were unavailable. So, Morgan Pavement turned to a trusted name for a custom solution to their Onyx problem – Neal Manufacturing, a Division of Blastcrete Equipment LLC.
Neal Manufacturing and their parent company Blastcrete Equipment were well known to Morgan Pavement. In 35 years, the sealcoat applicator had found success with a number of Neal Manufacturing machines and appreciated the customer-focused approach and dedication to quality that mirrored its own core values. It had found industry-innovating machines often carried the Neal Manufacturing logo, as well. But it was the OEM’s experience with custom engineering that sealed the deal.
“They’re open-minded and easy to work with, so when we need a solution, Neal Manufacturing is the first name on the list,” Garrett said. “Not to mention, when it comes to pumps, few understand different consistencies and how to effectively pump sealcoat better than Blastcrete.”
Morgan Pavement presented their Onyx spray problem to Neal Manufacturing and within two months, their team had engineered a pump and spray system that virtually eliminated the clogging issues that were costing Morgan valuable daylight.
With the retrofit, productivity increased immediately. “Before we struggled with multiple clogs an hour, now it was more like one a day,” Garrett said. “Reducing clogs added 10 percent, or an extra hour and a half to our day. The retrofit also reduced cleaning time at the end of the day by 80 percent and saved 90 percent of the material we were wasting during clean up.”
In that usable time, crews were able to increase application by 28 percent. Heightened productivity also meant jobs progressed quickly and efficiently, improving crew satisfaction and delighting customers in a job done to Morgan Pavement’s high-quality standards.
Morgan Pavement was back on the road to maximum productivity. But the collaboration with Neal Manufacturing and the success of the refurbished system encouraged management to examine other areas where they could increase productivity.
Cutting-in edges had always been a time-consuming and efficiency-draining task. The tedious, manual process was always the limiting factor for efficiency on their sealcoating jobs. On roadways and city streets, edge work required a crew of seven and a significant amount of the time budgeted for each contract. While the main truck drove down the center of the street, two hose crews would cut in on either side – one person operating the hand wand and spraying the sealcoat, one protecting the curb and gutter with a guard, and one progressing the hose. On parking lot jobs, the process was slightly more efficient, but only because a single-hose crew was needed and there was less cutting in to do in general. Even with the improved pump and reduced clogs, cutting-in cut into their profits and limited their productivity on roadway jobs.
It wasn’t as if they were the only applicators battling the drain on efficiency caused by edge work. Industry-wide, the process is a time- and labor-intensive burden, especially for companies with high-quality standards. Sloppy edge work, such as not getting close enough to the gutter or spraying material on the curb, will cause unplanned clean up and dissatisfied customers. As part of its dedication to providing the best solutions for customers, solutions their competitors couldn’t, Morgan Pavement wanted to find a way to do high-quality work faster.
Working with Neal Manufacturing proved there were OEMs in the industry that would listen to their concerns and help them improve their business. Luckily for Morgan Pavement, since they weren’t the only applicator struggling with cutting in edges, the Neal Team was already a step ahead with the revolutionary DA-350.
All-In-One for Optimum Efficiency
The three-wheeled, self-propelled DA-350, a drivable, dual application sealer buggy, holds up to 350 gallons of material. Operators can choose between the 8-foot Even Flow diamond squeegee assembly with hydraulic windrow or 87-inch, six-nozzle spray bar with electronic actuator for an ideal application on a variety of jobs. The machine incorporates the HDP hydraulic piston pump capable of processing high sand loads for specialty sealants like Onyx. The HDP piston pump can also be used to transfer materials up to 100 GPM.
But the feature that really piqued Morgan Pavement’s interest was the DA-350’s optional AutoTrim, a baffle attachment for automatically cutting-in sealcoat materials while keeping curbs and edges clean. Morgan Pavement recognized the potential to revolutionize cutting-in from a time-consuming, labor-intensive chore to a quick, efficient process that could be completed expertly from the comfort of the DA-350’s driver seat, allowing completion of edge work in less than half the time.
After seeing the machine at the National Pavement Expo, Morgan Pavement quickly recognized the impact the unit could have on productivity and immediately bought one. Soon after using the new unit, Garrett said they ordered another.
“In terms of productivity, the DA-350 is revolutionary,” Garrett said. “For us, it took a crew of seven and reduced it down to one man on a DA-350 to do the edge work. Those other crew members can be employed in other areas to get the job done faster – directing traffic, operating other machinery and cleaning up a jobsite. Overall, we’ve been able to significantly increase productivity while decreasing crew size to just five.”
Now, the DA-350 sets Morgan Pavement’s pace. It precedes the main spraying truck, with the driver doing all the edge work on one road before moving on to the next. The machine’s ability to cut a radius while keeping a tight edge with the curb and gutter allows the driver to continue uninterrupted until it’s time to refill the tank. The rest of the crew follows behind, applying Onyx to the center of the road.
Nowhere has Morgan Pavement seen the benefits of the DA-350 more than in their work with one of Utah’s largest cities. This picturesque suburb of Salt Lake City hosted several events during the 2002 Olympic Winter Games. For the past three years, Morgan Pavement contracted with the municipality to seal an increasing portion of city streets with Onyx.
Like many municipalities in Utah, the city requested a frictional mastic surface treatment – the generic name for Onyx – and they have come to expect exemplarily service from local providers, Morgan Pavement and NuRock Asphalt Coatings.
In 2017, the first year of their partnership, Morgan Pavement sprayed Onyx on over 1 million square feet of roadway to gauge the performance of the sealcoat. The project lasted over two weeks with crews applying an average of 85,000 square feet a day – 170,000 square feet when factoring in Onyx’s double coat application. A year later, with the DA-350 and spray truck modifications, they were able to increase productivity more than 53 percent a day, applying up to 130,000 square feet (260,000 with double application). In just 11 days, they completed the 1.5 million square feet of roadway and were on to the next job. With the DA-350, Morgan Pavement has seen a significant increase in the number of jobs they can complete in a season as well as an overall increase in their bottom line with smaller crews, more productivity and quicker turnaround.
The Willingness to Embrace Change
At 35, Morgan Pavement is still in growth mode. The company’s willingness to embrace productivity-enhancing techniques and keen eye for quality continues to win them customers and bids across the western part of the United States.
With Neal Manufacturing’s custom retrofit of their truck system and the addition of two DA-350 units to their fleet, Morgan Pavement realized exceptional productivity without sacrificing its customer commitment and high standards of quality. In the fall, Neal Manufacturing will retrofit three more truck system units, allowing the company to meet the rising demand for Onyx and propelling them toward even greater productivity.
Morgan Pavement still wishes for more hours in a day, but with the DA-350 and custom solutions from Neal Manufacturing, they are able to make each hour of daylight count over 50 percent more than before – all 14 of them.
This feature appeared in the March 2020 issues of the ACP Magazines:
California Builder & Engineer, Construction, Construction Digest, Construction News, Constructioneer, Dixie Contractor, Michigan Contractor & Builder, Midwest Contractor, New England Construction, Pacific Builder & Engineer, Rocky Mountain Construction, Texas Contractor, Western Builder